Refund Policy
At RONTEIX, we are committed to product quality and 100% customer satisfaction. If you receive a defective product, please report it within 10 days of receipt, and we will process a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
You have 14 days from the date of purchase to initiate a return.
To initiate a return, please contact our customer service team at info@ronteixauto.com. We will provide you with a return authorization and instructions on how to return your item.
If items have a quality issue, RONTEIX will cover shipping.
Refunds will be processed back to the original method of payment. Please note that it may take 5-7 business days for the refund to reflect on your account.
We do not charge any restocking fees for returns.
Final Sale items are non-refundable if they have no quality issues.
Refunds will be processed within 5-7 business days from the date that we receive your returned item.
If your item is damaged or defective at the time of delivery, please contact us immediately and we will do our best to resolve the issue. If you have any questions about our refund policy, please contact us at info@ronteixauto.com.
